Tag Archives: media temple

$201-500/Month WordPress Hosting Performance Benchmarks (2016)

LoadStormLogo

Sponsored by LoadStorm. The easy and cost effective load testing tool for web and mobile applications.

The full company list, product list, methodology, and notes can be found here

This post focuses only on the results of the testing in the $201-500/month price bracket for WordPress Hosting.

$201-500/Month WordPress Hosting Products

review_signal_table_500

$201-500/Month WordPress Hosting Performance Benchmarks Results

1. Load Storm

Test 500-5000 Concurrent Users over 30 Minutes, 10 Minutes at Peak

Company Total Requests Total Errors Peak RPS Average RPS Peak Response Time(ms) Average Response Time(ms) Total Data Transferred (GB) Peak Throughput (MB/s) Average Throughput (MB/s)
Kinsta 671665 47 528.38 373.15 9991 285 38.68 31.73 21.49
MediaTemple 775277 34144 616.05 430.71 15334 761 39.71 33.5 22.06
Pagely 553754 133181 456.03 307.64 16132 3333 19.32 13.94 10.73
Pantheon 629578 49212 510.78 349.77 15091 1353 33.88 28.9 18.82
Pressable 896616 12256 740.88 498.12 6362 450 37.87 33.8 21.04
Pressidium 697020 0 547.88 387.23 4894 266 38.16 31.05 21.2
PressLabs 692581 21180 547.72 384.77 15493 2109 23.02 18.45 12.79
SiteGround 640337 48537 507.98 355.74 15564 1549 30.64 24.25 17.02

Discussion of Load Storm Test Results

Kinsta and Pressidium were clearly the two best performers in this test.

Pressable had some minor issues that looked like they may have been security related to wp-login.

MediaTemple [Reviews] had a spike of errors at the very end and some minor errors throughout the test that might have been security related since they didn't impact response times at all.

PressLabs had some spikes and wp-login related problems but the server started to slow down its response times as the test progressed.

Pantheon [Reviews] had similar issues to PressLabs with slowing down and the largest chunk being wp-login related.

SiteGround [Reviews] started to have trouble around 12 minutes in and saw spikes, also mostly related to wp-login/admin. They also had increased and unstable response times associated with the spikes.

Pagely [Reviews] struggled the most with this test with spikes and increased response times. wp-login again was the worst offender.

What is amazing is none of these companies completely failed with 5000 real users logging in and bursting caches.

2. Blitz.io

Test 1-3000 Concurrent Users over 60 seconds

Blitz Test Quick Results Table

Company Hits Errors Timeouts Average Hits/Second Average Response Time Fastest Response Slowest Response
Kinsta 81386 3 0 1356 84 84 86
MediaTemple 44310 33581 450 739 249 189 676
Pagely 79095 1554 1153 1318 23 2 195
Pantheon 83211 2 0 1387 61 61 68
Pressable 77850 11 1 1298 132 131 135
Pressidium 85439 11 14 1424 31 25 82
PressLabs 87432 0 0 1457 8 3 13
SiteGround 82396 1 0 1373 71 71 72

Discussion of Blitz Test 1 Results

This test is just testing whether the company is caching the front page and how well whatever caching system they have setup is performing (generally this hits something like Varnish or Nginx).

Who performed without any major issues?

Kinsta, Pantheon, Pressable, Pressidium, PressLabs, and SiteGround [Reviews] all had close to no errors (and exactly none in PressLabs's case).

Who had some minor issues?

Pagely [Reviews] had a couple spikes which increased response times and errors.

Who had some major issues?

MediaTemple [Reviews] had an early spike and a big spike later. The big spike later looks like it may have partially been a security measure. But it did eventually increase response times as well.

3. Uptime Monitoring

Both uptime monitoring solutions were third party providers that offer free services. UptimeRobot was paid for and monitoring on a 1 minute interval. All the companies were monitored over approximately two months (May-June 2016).

Uptime Robot & StatusCake

Company StatusCake UptimeRobot
Kinsta 99.98 100
MediaTemple 99.96 99.97
Pagely 99.95 99.95
Pantheon 99.98 99.98
Pressable 99.88 99.9
Pressidium 99.95 99.99
PressLabs 99.99 99.98
SiteGround 100 99.99

I hate having to penalize a company for uptime, but Pressable recorded 99.88 and 99.90 uptime scores which is below the 99.9% I expect from every company.

Every other company did well.

4. WebPageTest.org

Every test was run with the settings: Chrome Browser, 9 Runs, native connection (no traffic shaping), first view only.

Company WPT Dulles WPT Denver WPT LA WPT London WPT Frankfurt WPT South Africa
Kinsta 0.77 0.545 0.947 1.151 1.707 4.466
MediaTemple 1.064 0.608 0.901 1.341 1.925 6.576
Pagely 0.658 0.651 0.947 1.144 1.691 3.868
Pantheon 0.762 0.623 1.054 1.104 1.672 4.493
Pressable 0.973 0.781 1.084 1.514 1.967 7.708
Pressidium 0.687 0.641 1.181 1.17 1.68 4.516
PressLabs 0.762 0.754 1.082 1.148 1.624 5.357
SiteGround 0.801 0.725 1.25 1.214 1.757 4.514
Company WPT Singapore WPT Shanghai WPT Japan WPT Sydney WPT Brazil
Kinsta 2.165 22.777 2.114 1.785 1.848
MediaTemple 2.164 22.061 1.811 2.071 2.118
Pagely 2.215 22.811 1.798 2.193 1.794
Pantheon 2.166 22.427 1.797 1.769 1.872
Pressable 2.426 22.233 2.124 2.945 2.135
Pressidium 2.105 22.355 2.038 1.672 1.745
PressLabs 1.643 22.048 1.581 2.358 2.092
SiteGround 2.496 22.431 2.051 3.27 2.034

Fast. Not much to really say about these results. Nobody had issues, nothing was particularly interesting here other than nobody can get into China at any price level.

5. WPPerformanceTester

Company PHP Bench [Seconds] (lower=faster) WP Bench [Queries Per Second](higher=faster)
Kinsta 11.297 321.34
MediaTemple 12.331 107.49
Pagely 9.841 194.36
Pantheon 13.836 184.81
Pressable 11.016 384.32
Pressidium 11.902 304.79
PressLabs 8.055 841.04
SiteGround 17.082 738

Not sure why SiteGround's PHP bench was so slow. The average WP Bench scores are also lower than every previous tier with PressLabs leading the way at 841. These more expensive solutions are generally trending towards cloud/clustered solutions which have slower database throughput in exchange for scale.

Conclusion

The high end WordPress hosting market is growing and has a lot of good options. No company in this tier completely faltered during the load tests despite a huge strain being put on them  of 3000 concurrent hits to the frontpage and 5000 logged in users browsing the site.

Top Tier WordPress Hosting Performance

review_signal_2016_trophy_500

Kinsta and Pressidium clearly led the pack in terms of performance. They were the only two companies that handled LoadStorm without issue. They also didn't have any other issues across the other tests.

Honorable Mentions

PressLabs earned itself an honorable mention. It had some issues with the LoadStorm test but it managed to stay up and did well on all the other tests.

Individual Host Analysis

Kinsta

Overall, a splendid performance that earned them top tier WordPress hosting in the $201-500/month range. No faults in their performance at any point.

MediaTemple [Reviews]

It's nice to see Media Temple playing with the big boys and doing a respectable job. They had a little bit of trouble with the LoadStorm test and some possibly security related issues during the Blitz test which kept them out. But they weren't out of place in this bracket and were by far the cheapest at $240/month.

Pagely [Reviews]

Pagely had some minor problems with the Blitz test but the LoadStorm test really seemed to be the big problem. The 5000 users seemed to clearly tax the server too much. Pagely reviewed the results and issued a full explanation. Their tl;dr was "Wrong plan/instance size for this test.
We price the value of our human Support and DevOps resources into the plan cost, which puts the ideal Pagely plan for this test outside the $500 cap. If the customer does not utilize the full range of services we provide they are essentially overpaying for AWS instances that in this case were undersized and not tuned for the test. "

Pantheon  [Reviews]

Pantheon did well everywhere but LoadStorm which was a common theme for this bracket. They didn't fail, but they certainly were being taxed with increased load times and error rates.

Pressable

Pressable could have earned an honorable mention if it wasn't for some uptime issues. They found themselves just below my 99.% expectation. They handled Blitz without issue and LoadStorm looked pretty good except wp-login had some what I imagine was security related issues.

Pressidium

I'm running out of positive adjectives to say how well Pressidium has done this year. A perfect LoadStorm test with zero errors, the lowest peak response time and lowest average response time. Followed up by a near perfect Blitz test. Top tier for sure.

PressLabs

PressLabs was the only company to earn an honorable mention. They had a bit of issues in the LoadStorm related to wp-login of course, but other than that put on an excellent performance.

SiteGround [Reviews]

In an odd twist of fate, I accidentally ran the same Blitz test on their lower priced cloud platform and it did better than the dedicated server. The shared infrastructure can often have far more powerful hardware backing it than dedicated machines and that's one of the interesting results. For large bursts, it may work better. Overall, this plan did pretty well, but LoadStorm clearly overloaded the server a bit too much to earn any special recognition.

$51-100/Month WordPress Hosting Performance Benchmarks (2016)

LoadStormLogo

Sponsored by LoadStorm. The easy and cost effective load testing tool for web and mobile applications.

The full company list, product list, methodology, and notes can be found here

This post focuses only on the results of the testing in the $51-100/month price bracket for WordPress Hosting.

$51-100/Month WordPress Hosting Products

review_signal_table_100_updated

 

$51-100/Month WordPress Hosting Performance Benchmarks Results

1. Load Storm

Test 500-3000 Concurrent Users over 30 Minutes, 10 Minutes at Peak

Company Total Requests Total Errors Peak RPS Average RPS Peak Response Time(ms) Average Response Time(ms) Total Data Transferred (GB) Peak Throughput (MB/s) Average Throughput (MB/s)
BlueHost 322139 166336 267.9 178.97 20999 9268 9.425 7.086 5.236
CloudWays Amazon 306701 73421 214.07 170.39 15256 4810 13.9 10.05 7.723
CloudWays Google 267495 128912 199.23 148.61 15392 7341 8.35 6.595 4.639
Kinsta 416335 544 324.57 231.3 15059 317 24.01 19.91 13.34
LightningBase 456430 0 356.3 253.57 3909 261 23.65 19.41 13.14
LiquidWeb 520072 2745 408.3 288.93 15322 525 24.04 19.69 13.35
Media Temple 486702 8588 397.55 270.39 16001 582 25.43 23.08 14.13
Pagely 392898 1952 298.8 218.28 15178 1593 21.38 16.85 11.88
Pantheon 409962 57051 325.53 227.76 11682 762 20.74 17.97 11.52
Pressable 569095 0 441.43 316.16 3152 239 24.35 20.19 13.53
Pressidium 429538 0 335.78 238.63 3030 306 16.11 13.26 8.951
SiteGround 449038 742 352.05 249.47 11247 383 22.93 19.26 12.74

Discussion of Load Storm Test Results

KinstaLightningBaseLiquidWeb [Reviews], Pressable, Pressidium and SiteGround [Reviews] all handled this test without any serious issues.

MediaTemple [Reviews] had some minor issues with spikes and increasing average response times.

Pagely [Reviews] had some spikes but more concerning was the increased response times which were averaging around 3000ms during the 10 minute peak of the test. It kept the website up and error rate low enough (0.5%), but it was definitely struggling to keep up.

BlueHost [Reviews], CloudWays [Reviews] (Amazon + Google) and Pantheon [Reviews] all struggled with this load test. BlueHost crashed (85% error rate). CloudWays Google had 48% errors. Amazon fared better with only 24%. Pantheon had the lowest error rate at 14% but all of them were unacceptably high along with increase response times.

2. Blitz.io

Test 1-2000 Concurrent Users over 60 seconds

Blitz Test Quick Results Table

Company Hits Errors Timeouts Average Hits/Second Average Response Time Fastest Response Slowest Response
BlueHost 28901 714 2710 482 654 185 1562
CloudWays Amazon 55678 906 0 928 24 3 106
CloudWays Google 38278 16248 158 638 102 83 226
Kinsta 54273 7 0 905 84 83 86
LightningBase 54946 0 0 916 71 71 73
LiquidWeb 54574 0 4 910 78 77 82
Media Temple 44598 442 85 743 261 195 614
Pagely 57828 1 0 964 13 2 81
Pantheon 55499 0 0 925 61 60 64
Pressable 51781 0 0 863 135 134 136
Pressidium 57348 1 0 956 27 25 30
SiteGround 83437 0 0 1391 58 58 60

Discussion of Blitz Test 1 Results

This test is just testing whether the company is caching the front page and how well whatever caching system they have setup is performing (generally this hits something like Varnish or Nginx).

I also mistakenly ran an extra thousand users against SiteGround (1-3000), but since they performed perfectly, I figured why not just leave it. The chance for random network timeouts is always there, they got a perfect score, I let them keep it. That's why their numbers look higher than everyone else's.

Who performed without any major issues?

KinstaLightningBaseLiquidWeb [Reviews], Pagely [Reviews], PantheonPressable, Pressidium and SiteGround [Reviews] all handled this test without any serious issues.

Who had some minor issues?

MediaTemple [Reviews] had some minor issues with load starting to impact response times and some errors/timeouts at the end of the test.

CloudWays (Amazon) managed to keep the server up but started to lag around 35 seconds in with some errors at the very end.

Who had some major issues?

BlueHost [Reviews] and CloudWays (Google) both failed this test.

3. Uptime Monitoring

Both uptime monitoring solutions were third party providers that offer free services. UptimeRobot was paid for and monitoring on a 1 minute interval. All the companies were monitored over approximately two months (May-June 2016).

Uptime Robot & StatusCake

Company StatusCake UptimeRobot
BlueHost 99.98 99.98
CloudWays Amazon 100 100
CloudWays Google 99.99 99.99
Kinsta 99.99 100
LightningBase 100 100
LiquidWeb 100 100
Media Temple 99.94 99.97
Pagely 100 100
Pantheon 100 100
Pressable 99.93 99.95
Pressidium 100 99.99
SiteGround 100 100

I can happily say every single company kept their servers up.

4. WebPageTest.org

Every test was run with the settings: Chrome Browser, 9 Runs, native connection (no traffic shaping), first view only.

Company WPT Dulles WPT Denver WPT LA WPT London WPT Frankfurt WPT South Africa
BlueHost 0.94 0.813 0.995 1.525 1.861 5.923
CloudWays Amazon 0.774 0.975 1.066 0.988 1.625 3.597
CloudWays Google 0.706 0.644 0.929 1.107 1.706 3.37
Kinsta 0.834 0.62 0.958 1.12 1.688 3.637
LightningBase 0.542 0.465 0.955 1.013 1.569 4.541
LiquidWeb 0.616 0.55 1.003 1.076 1.624 5.634
Media Temple 0.904 0.537 0.855 1.318 1.932 2.809
Pagely 0.808 0.542 1.04 1.137 1.675 5.583
Pantheon 0.856 0.508 0.955 1.051 1.704 5.628
Pressable 1.032 0.757 1.08 1.449 1.948 5.793
Pressidium 0.738 0.727 1.171 1.292 1.67 5.747
SiteGround 0.867 0.678 1.114 1.176 1.671 4.56
Company WPT Singapore WPT Shanghai WPT Japan WPT Sydney WPT Brazil
BlueHost 2.652 22.102 1.863 1.937 2.255
CloudWays Amazon 2.236 23.404 1.781 1.75 1.752
CloudWays Google 2.031 22.418 2.026 1.609 1.793
Kinsta 2.235 24.017 2.109 1.602 1.851
LightningBase 2.227 22.437 1.683 1.968 1.612
LiquidWeb 2.335 23.238 1.885 1.96 1.635
Media Temple 2.19 22.265 1.814 2.101 2.091
Pagely 2.415 23.124 1.914 2.103 1.943
Pantheon 2.093 25.209 1.781 1.975 1.804
Pressable 2.382 23.897 2.234 2.821 2.132
Pressidium 2.245 23.303 2.061 1.785 1.747
SiteGround 2.309 22.746 2.017 2.935 1.907

LightningBase put up the fastest individual score of any bracket this year in this test with a blazingly fast 0.465ms average response in Denver. Other than that, nothing special here other than all these companies seemed capable of delivering content fast pretty much everywhere in the world except Shanghai.

5. WPPerformanceTester

Company PHP Bench [Seconds] (lower=faster) WP Bench [Queries Per Second](higher=faster)
BlueHost 11.655 713.78
CloudWays Amazon 10.993 324.99
CloudWays Google 11.192 327.33
Kinsta 11.333 318.47
LightningBase 10.537 1067.24
LiquidWeb 7.177 1084.6
Media Temple 13.9 98.85
Pagely 10.102 165.86
Pantheon 11.687 202.92
Pressable 10.952 492.61
Pressidium 10.749 240.67
SiteGround 11.522 1030.93

LiquidWeb put up one of the fastest scores on the PHP Bench at 7.177. Everyone else fell into the 10-14 range we generally see.

The WP Bench saw some slow scores from MediaTemple and Pagely and handful breaking the 1000 barrier in LightningBase, LiquidWeb, and SiteGround. Interestingly, the trend seems to be slower as you go up in price as you get more non-local databases.

Conclusion

This is the last really crowded bracket as we go up in price. It's sitting right at the border of entry level plans and the more serious stuff. This is the first tier that tested plans more heavily than any plan last year as well. The results were also very encouraging.

Top Tier WordPress Hosting Performance

review_signal_2016_trophy_100

KinstaLightningBaseLiquidWeb [Reviews], Pressable, Pressidium and SiteGround [Reviews] all earned top tier WordPress Hosting for the $51-100/month tier.

Honorable Mentions

MediaTemple [Reviews] and Pagely [Reviews] earn honorable mentions. They had some minor issues in the LoadStorm test and MediaTemple had some minor issues in the Blitz test.

Individual Host Analysis

BlueHost [Reviews]

BlueHost fell short again in the load tests.

CloudWays [Reviews] (Amazon + Google)

CloudWays is always interesting because you can compare head to head performance on different cloud platforms. I would pretty confidently say that Amazon outperformed Google in this instance with similar specs (although Amazon charges more).

Kinsta

Kinsta's entry level plan put on a fantastic performance. The higher end providers are starting to show up in this price tier and really showing why they charge their premium prices. Kinsta easily earned top tier status.

LightningBase

LightningBase's most expensive plan that we tested this year (although they offer higher ones), and for the third consecutive price tier (and year), they handled the tests flawlessly. A literaly perfect score for LightningBase: 100% uptime on both monitors and 0 errors on all load tests. Simply perfection. Undoubtedly a top tier WordPress Host.

LiquidWeb [Reviews]

LiquidWeb is a newcomer to this testing and this is their entry level plan. Boy did they make a positive splash. 100% uptime across the board and excellent load testing scores. They also had the fastest PHP Bench in this bracket (and third fastest of any company this year). They have a fantastic reputation here at Review Signal on our reviews section, I can confidently say they also have a top tier WordPress Hosting product to boot.

MediaTemple [Reviews]

Media Temple earned an honorable mention which is a step in the right direction. They had some minor problems with the load tests. No major concerns, just need to figure out security issues and minor performance stuff to make them top tier again.

Pagely [Reviews]

Pagely was a bit of a disappointment. They've been in the top tier the past years but fell to an honorable mention this year. The increased LoadStorm test seemed to put some strain on the server and caused spikes and increased load times. Everything else looked very good like previous years.

Pantheon [Reviews]

Pantheon, like Pagely, struggled with the LoadStorm test, but to a larger degree this year. It knocked them out of the top tier and didn't even earn an honorable mention in this price bracket. Everything else looked very good.

Pressable

Pressable showed up in a big way. No problems in any of the tests. Zero errors on both load tests. Easily in the top tier for this price bracket.

Pressidium

One error, nearly perfect uptime. Hard to really expect a better performance. Pressidium's entry level plan remains in the top tier for another year.

SiteGround [Reviews]

I screwed up with the Blitz load test and they got a perfect score with an extra thousand users which is impressive. They had a small spike at the start of the LoadStorm test but otherwise put on a flawless performance with 100% uptime on both monitors as well. SiteGround is in the top tier.

Under $25/Month WordPress Hosting Performance Benchmarks (2016)

LoadStormLogo

Sponsored by LoadStorm. The easy and cost effective load testing tool for web and mobile applications.

The full company list, product list, methodology, and notes can be found here

This post focuses only on the results of the testing in the <$25/month price bracket for WordPress Hosting.

 

<$25/Month WordPress Hosting Products

review_signal_table_25_updated

 

<$25/Month WordPress Hosting Performance Benchmarks Results

1. Load Storm

Test 500-2000 Concurrent Users over 30 Minutes, 10 Minutes at Peak

Company Total Requests Total Errors Peak RPS Average RPS Peak Response Time(ms) Average Response Time(ms) Total Data Transferred (GB) Peak Throughput (MB/s) Average Throughput (MB/s)
A2 310069 203981 249.08 172.26 15138 549 4.639 8.853 2.577
BlueHost 181995 153234 147.47 101.11 16000 7634 1.066 3.677 0.592
DreamHost 295685 43 224.1 164.27 15063 339 16.06 13.5 8.922
FlyWheel 265618 81491 205.22 147.57 15101 1154 11.5 9.361 6.391
GoDaddy 311172 1363 238.68 172.87 10100 340 16.07 13.31 8.927
Hosting Agency (DE) 182424 117939 132.65 101.35 15991 6743 3.823 10.53 2.124
IWW 272657 84 217.92 151.48 10096 266 14.93 13.77 8.293
LightningBase 314439 5 238.68 174.69 8989 255 16.24 13.24 9.023
Media Temple 327662 1466 258.45 182.03 10628 381 12.55 10.54 6.972
Pressed 289318 61 214.05 160.73 15029 266 16.25 13.01 9.03
SiteGround 301722 1 230.45 167.62 9374 447 15.9 13.76 8.833
TrafficPlanetHosting 289335 476 217.63 160.74 15216 570 16.15 14.08 8.974
WP Land 293166 11596 228.4 162.87 15608 644 15.47 13.3 8.594

Discussion of Load Storm Test Results

The companies that clearly didn't struggle at all with LoadStorm were DreamHost [Reviews], Incendia Web Works (IWW), LightningBase, Pressed, SiteGround [Reviews]. GoDaddy [Reviews], MediaTemple [Reviews] and Traffic Planet Hosting had minor spikes at the start, but they seem nearly inconsequential in the grand scheme of the test.

WP.land seemed to have some security measures which struggled with wp-login being hit so frequently.

A2 Hosting [Reviews], BlueHost [Reviews], FlyWheel [Reviews] and Hosting Agency did not do well on this test. FlyWheel explicitly stated this was too much load for that size plan and recommended upgrading if this was the expected load.

2. Blitz.io

Test 1-1000 Concurrent Users over 60 seconds

Blitz Test Quick Results Table

Company Hits Errors Timeouts Average Hits/Second Average Response Time Fastest Response Slowest Response
A2 590 27255 390 10 92 55 167
BlueHost 23340 71 274 389 214 155 604
DreamHost 29337 0 1 489 4 3 7
FlyWheel 28530 0 0 476 28 21 146
GoDaddy 15222 11093 28 254 196 190 229
Hosting Agency (DE) 662 20862 3649 11 630 400 1556
IWW 28786 9 0 480 23 21 24
LightningBase 27488 0 0 458 71 71 72
Media Temple 15255 11260 5 254 200 188 318
Pressed 26228 0 0 437 80 5 389
SiteGround 26055 1 21 434 100 72 346
TrafficPlanetHosting 1018 8344 9718 17 266 102 843
WP Land 28344 0 0 472 39 38 39

Discussion of Blitz Test 1 Results

This test is just testing whether the company is caching the front page and how well whatever caching system they have setup is performing (generally this hits something like Varnish or Nginx).

Who performed without any major issues?

DreamHost, IWW, LightningBase, SiteGround, WP Land all handled the test without any issues.

Who had some minor issues?

BlueHost had a couple spikes during the test which caused some errors and timeouts, but they weren't substantial.

FlyWheel had a spike at the very end of the test which caused a large increase in response times.

Pressed started to have a ramp up in response times but it never errored or timed out during the test.

Who had some major issues?

GoDaddy, MediaTemple and TrafficPlanetHosting seemed to pretty clearly hit security measures which couldn't be worked around. The response times were relatively stable, but errors shot up which is symptomatic of a security measure kicking in rather than the server being taxed. It's hard to know how they would have performed sans security measures.

A2 and Hosting Agency did not take kindly to the Blitz test and crashed almost immediately under load.

3. Uptime Monitoring

Both uptime monitoring solutions were third party providers that offer free services. UptimeRobot was paid for and monitoring on a 1 minute interval. All the companies were monitored over approximately two months (May-June 2016).

Uptime Robot & StatusCake

Company StatusCake UptimeRobot
A2 99.92 99.91
BlueHost 30.22 18.06
DreamHost 99.97 99.97
FlyWheel 99.96 99.98
GoDaddy 99.96 99.98
Hosting Agency (DE) - 100
IWW 99.73 99.88
LightningBase 99.99 100
Media Temple 99.96 99.95
Pressed 100 99.87
SiteGround 99.97 99.98
TrafficPlanetHosting 99.98 99.98
WP Land 99.92 100

BlueHost screwed up and cancelled this account mid-testing causing the uptime to look horrific. Their other two plans which were not cancelled had measurements of 99.98, 99.98, 100 and 99.99 uptime. I'm upset that it happened and there was a struggle to restore the account and have to take credit away for this type of screw up. But, they were able to keep the other servers up with near perfect uptime which I think should be stated here as well.

Hosting Agency for some reason couldn't be monitored by StatusCake (http/2 issue they still haven't fixed for nearly 9 months, which UptimeRobot fixed within 24 hours when I notified them). But they had 100% on UptimeRobot, so it looks good.

IWW had a bunch of short outages and one longer one (2hr 33m) which brought it's uptime down.

Pressed had a 1hr 51m downtime (502 error) recorded by UptimeRobot but StatusCake never picked it up. I'm not sure what to make of that, it might be something wrong with UptimeRobot's servers connecting properly since StatusCake never picked it up over an interval that long.

Everyone else had above 99.9% uptime.

4. WebPageTest.org

Every test was run with the settings: Chrome Browser, 9 Runs, native connection (no traffic shaping), first view only.

Company WPT Dulles WPT Denver WPT LA WPT London WPT Frankfurt WPT South Africa
A2 0.819 0.638 1.109 1.181 1.687 5.054
BlueHost 0.902 0.521 0.878 1.532 1.874 3.483
DreamHost 0.769 0.777 1.444 1.107 1.64 4.33
FlyWheel 0.74 0.722 1.077 1.082 1.649 5.241
GoDaddy 0.939 0.728 0.834 1.376 1.992 6.909
Hosting Agency (DE) 1.299 1.258 2.17 0.985 1.55 4.905
IWW 0.544 0.658 0.864 0.929 1.416 4.105
LightningBase 0.62 0.598 1.078 0.95 1.471 5.764
Media Temple 0.86 0.667 0.811 1.313 1.945 4.645
Pressed 0.773 0.902 1.276 1.176 1.691 4.845
SiteGround 0.741 0.64 1.048 1.06 1.721 4.94
TrafficPlanetHosting 0.793 0.562 1.26 1.212 1.723 3.522
WP Land 0.719 0.689 1.154 1.099 1.709 4.8

 

Company WPT Singapore WPT Shanghai WPT Japan WPT Sydney WPT Brazil
A2 2.244 22.287 1.974 2.003 1.895
BlueHost 2.255 22.728 1.809 1.467 2.274
DreamHost 1.93 22.186 2.028 1.954 1.747
FlyWheel 1.765 12.549 1.845 1.816 1.758
GoDaddy 2.173 22.373 1.826 1.959 2.103
Hosting Agency (DE) 2.311 22.406 2.651 2.772 2.596
IWW 1.98 22.547 1.615 1.96 1.535
LightningBase 1.999 19.731 1.708 1.913 1.661
Media Temple 2.113 22.141 1.802 1.959 2.135
Pressed 2.233 23.691 1.997 2.037 1.894
SiteGround 2.131 22.718 1.843 2.079 1.788
TrafficPlanetHosting 2.081 22.74 1.872 1.595 1.816
WP Land 2.25 22.305 1.852 1.959 1.752

What I learned was getting traffic into China is terrible. Nobody really did well on the Shanghai location. South Africa is also really slow. Most servers were US based but were delivering content to most corners of the world in about 2 seconds or less which is impressive. Hosting Agency based in Germany was a bit disappointing. Very slow relatively speaking to the US. But it wasn't even the fastest to London or Frankfurt. LightningBase and IWW were able to beat the German company in the US by a large margin and to Europe which reinforces that geographic location isn't everything in terms of speed.

I wish I could compare averages against last year except they removed one of the testing locations (Miami) and I did a global test instead because that was something people wanted to see.

5. WPPerformanceTester

Company PHP Bench [Seconds] (lower=faster) WP Bench [Queries Per Second](higher=faster)
A2 12.626 570.78
BlueHost 13.089 1083.42
DreamHost 17.104 446.23
FlyWheel 11.761 387.3
GoDaddy 13.804 278.47
Hosting Agency (DE) 6.501 45.28
IWW 7.637 1869.16
LightningBase 10 1315.79
Media Temple 12.241 339.79
Pressed 11.036 217.2
SiteGround 11.497 733.14
TrafficPlanetHosting 8.666 918.27
WP Land 14.485 684.93

What was enormously interesting about WPPerformanceTester results this year was the much larger spread and faster results. Last year, almost everyone was around 10-14 seconds for PHP Bench with the outlier of PressLabs doing 8.9 and DreamHost at 27. DreamHost again has the dubious honor of the slowest PHP Bench but it improved by a whopping 10 seconds down to 17. The fastest was Hosting Agency with 6.5, more than a full 2 seconds faster than last year's fastest speed. IWW, TrafficPlanetHosting also managed sub 10 second speeds.

Last year's fastest WP Bench was 889 queries per second. That was blown away by this years testing with IWW leading the group at more than double the speed (1869). BlueHost, LightningBase and TrafficPlanetHosting all managed to be faster than last year's fastest benchmark as well. Unfortunately, Hosting Agency's incredibly fast PHP bench is somewhat cancelled out by their slowest WP Bench score, which is slower than last year's slowest. It should be noted that transaction speed isn't always a great measured on distributed/clustered/cloud systems that may be running databases on different machines, but at the entry level that's less of an issue. Generally the incredibly fast scores you see are local databases with no network latency overhead.

Conclusion

It is nice to get back to a real entry level analysis with a much more level playing field. Having 13 different companies available to choose from in the <$25/month range is fantastic. Despite the change in this years format, the lower end plans still outperformed the fastest competitors from last year's tests which had plans up to ~$300/month.

Despite the hard price cap in this bracket of testing, there were still some companies that handled all the tests without any serious issue. Many more did very well but ran into minor issues.

The amount of companies jumping into the space is a fantastic win for consumers. In this tier we saw A2, Pressed, WP Land, Hosting Agency, IWW and Traffic Planet Hosting all enter for the first time. They target a variety of different niches within the space and overall it's a win for us, the consumer to have more good choices and options. From a performance standpoint, you can still get amazing performance value for the money even at the lowest tier.

Without further ado, I will tell you who had the best performance, who deserved an honorable mention and then analyze each host individually. I still don't believe in ranking in any particular order, only grouping companies by how well they performed.

Top Tier WordPress Hosting Performance

review_signal_2016_trophy_25

DreamHost [Reviews], LightningBase, and  SiteGround [Reviews],

All three of these companies went through the full testing without any meaningful issues.

Honorable Mentions

Pressed had an odd uptime issue but also showed some signs of server stress during the blitz test. For a brand new company they performed admirably, but I'm not quite comfortable awarding them the top tier status quite yet when you compare their results against the three top tier companies, but they put on a very good showing.

WP.land did well in every test except LoadStorm where it had a roughly 4% error rate. It looked like a security issue with wp-login which isn't uncommon. But there were also some spikes/delays as well. It could just be security acting up, but again, a minor issue that kept it out of the top tier, but it was worthy of an honorable mention from yet another new comer to this year's testing.

GoDaddy [Reviews]/MediaTemple [Reviews], I combine this one because it's running on the same tech and the results look very similar and experienced the same security issues. You can pretty clearly see when the security measures kick in on Blitz and I wasn't able to work with their tech team to come up with a way to responsibly bypass their security measures. LoadStorm had a spike at the start with wp-login issues but resolved itself out quickly and had a flat response time graph. It's possible their tech is just as good as the top tier hosts, but I wasn't able to accurately measure it because of security measures but it looks very good and at least deserves the honorable mention.

Traffic Planet Hosting is another new entrant and had similar issues to GoDaddy/MediaTemple. Security issues caused some problems on the Blitz test, but it did start to show some load too. Not perfect, but it did well on LoadStorm as well.  (no honorable mention?)

Individual Host Analysis

A2 Hosting [Reviews]

A2 Hosting was a new entrant to this test and as much as I love the competition in the space, A2 fell short. Other than their uptime monitoring which was good, they struggled in all the load testing experiments.

BlueHost [Reviews]

BlueHost specifically messed up with my account in this test and the uptime was terrible because of it. That alone ruined the uptime test, although as I stated in the section, the other servers all maintained excellent uptime which were on different accounts. They did ok in the blitz test, but not in the LoadStorm test. They also surprisingly managed the fastest individual WebPageTest score of any host in this price range. Compared to last year I don't see any huge signs of improvement with regards to performance.

DreamHost [Reviews]

Last year DreamHost's DreamPress product almost made the top tier except for some major downtime issues. This year, they had no such downtime issues and the performance remained top notch. DreamHost earned the top tier status for the <$25/month price bracket. It appears to be an excellent product priced very competitively.

FlyWheel [Reviews]

FlyWheel only entered one product this year and it was less powerful than last year's. It struggled a bit more on the LoadStorm test but the Blitz was perfect (although for this price tier, it was a weaker test than last year's test). They explicitly stated for LoadStorm that the plan was inappropriate for that level of traffic. They can probably handle bigger sites, but if we're comparing dollars to performance, they fell short in this price bracket on that metric. But they are still rated as the most well liked company that we track at Review Signal, so they are clearly doing something right in terms of product and customer service.

GoDaddy [Reviews]

GoDaddy had a stalwart performance marred by what appeared to be security measures. They very well could have a top notch product but we couldn't work out a responsible way to bypass the security measures for the Blitz load test. LoadStorm looked pretty good, one small spike to start and steady up to 2000 users. GoDaddy earned an honorable mention status because the product didn't seem to encounter any non-artificial problems.

Incendia Web Works

IWW did a great job in both load tests. The only concern was uptime, where IWW had 99.73% and 99.88% as recorded by each service. The performance component is definitely there, but a little more consistency and we have another serious competitor in the space. The only reason they didn't earn honorable mention while Pressed did is that there were conflicting uptime reports for Pressed where one showed 100% and the other recorded sub 99.9% uptime. Two independent services showed IWW below 99.9%, so there isn't much doubt about it in my mind. Like DreamHost last year, they put on a great performance showing and I hope next year the servers are a bit more stable and I can award top tier status.

LightningBase

LightningBase continues to impress. The last two years they've put on consistently near perfect tests. Their Blitz result was perfect and their LoadStorm had only 5 errors out of 314439 requests. Combined with 100/99.99% uptime monitors, LightningBase is unquestionably in the top tier for the <$25/month WordPress hosting bracket.

MediaTemple [Reviews]

MediaTemple's results basically mirrored GoDaddy's results. It would be even hard to tell the graphs apart if you removed the names. The MediaTemple/GoDaddy platform appears to be very solid but we couldn't responsibly get by some security measures, so I couldn't award it top tier status, but MT earned an honorable mention.

Pressed

Pressed earned itself an honorable mention. It had a weird uptime issue but more importantly it started to show some signs of load during the Blitz test where I would expect a flat response time from a static cache test like Blitz. It's a very new product and I'm sure we'll continue to see tremendous improvements as time goes on, a very good performance from possibly the newest company in this year's testing.

Hosting Agency

Hosting Agency performed as expected, it appears to have no special WordPress optimizations. If you were to install a basic lamp stack, this is the performance I expect out of the box. They had perfect uptime and oddly found themselves on both ends of the spectrum on my WPPerformanceTester. They weren't faster to England or Germany on WebPageTest, which I suspect is because there was no special caching technologies to accelerate delivery of pages despite being geographically closer. And it just collapsed during the load tests, especially Blitz which is essentially a static cache test (where they have none). Another important note is that their entire system is in German only.

SiteGround [Reviews]

SiteGround got even better this year. They jumped up from honorable mention to top tier status. Their Blitz and LoadStorm tests both improved while everything else remained at a high level. An all around fantastic performance which deserved top tier status.

Traffic Planet Hosting

Another new comer to this years testing. TPH put on a good show, there seemed to be some security measures which ruined the Blitz testing, but the LoadStorm test looked very solid. They earned an honorable mention because the only issue seemed artificial. I'm less confident about the quality of the product than GoDaddy/MediaTemple, but it still seemed to warrant recognition.

WP.land

WPLand was the final new entrant and they put on a fantastic showing. Everything went near perfect except the LoadStorm test which seemed to have an issue with wp-login triggering some security measures. But the response rate was pretty stable and quick despite the ramp up to 2000 users. They also had a perfect blitz test with no errors and a 1ms spread in fastest to slowest response times. WP Land earned honorable mention status because overall it was a very good performance with a small issue that might be security related.

 

WordPress Hosting Performance Benchmarks (2016)

LoadStormLogo

Sponsored by LoadStorm. The easy and cost effective load testing tool for web and mobile applications.

This is the fourth round of managed WordPress web hosting performance testing. You can see the original, 2014 version , and 2015 version.

Companies Tested

A2 Hosting [Reviews]
BlueHost [Reviews]
CloudWays [Reviews]
Conetix
DreamHost [Reviews]
FlyWheel [Reviews]
GoDaddy [Reviews]
Incendia Web Works
Kinsta
LightningBase
LiquidWeb [Reviews]
MediaTemple [Reviews]
Pagely [Reviews]
Pantheon [Reviews]
Pressable (Formerly ZippyKid)
Pressed.net
Pressidium
Pressjitsu
PressLabs
Hosting Agency (German)
SiteGround [Reviews]
Traffic Planet Hosting
WordPress.com VIP
WPEngine [Reviews]
WP.land
WPOven.com

Companies that didn't participate this round but did on previous rounds: WebHostingBuzzWPProntoNexcessA Small Orange [Reviews] and  WebSynthesis [Reviews].

Every plan was donated by the company for testing purposes with the strict stipulation that it would be the same as if any normal user signed up. There is a notes section at the bottom that details the minutiae of changes made to plans at the end of this post. Nearly every single company had security issues that I had to get around, so they worked to make sure my testing went through properly. Load testing often looks like an attack and it's the only way I can do these tests.

The Products

This year is a bit different than years past where every company and plan competed against one another. When I started the price gap was from $5/month to $29/month. Last year the gap was $5.95 to $299. I was only testing entry level plans but the market has dramatically changed since I first got started. Today, there is demand at many different price points and lots of companies have gone upscale with WordPress.com VIP at the top of the price bracket starting at $5,000/month. The only logical way to break things up was by price brackets. So below you will see the brackets and which companies participated. Specific details will be included on each bracket's write up.

 

<$25/m $25-50/m $51-100/m $101-200/m $201-500/m $500+/m
A2 Hosting A2 Hosting LiquidWeb A2 Hosting Kinsta Kinsta
Bluehost Conetix Bluehost Bluehost Media Temple Pagely
DreamHost LLC Lightning Base Cloudways (AWS ) Conetix Pagley Pantheon
Flywheel Pantheon Cloudways (Google) Kinsta Pantheon Pressable
GoDaddy Pressable Kinsta Liquid Web Pressable Pressidium
Incendia Web Works Pressjitsu Lightning Base Pressable Pressidium WordPress.com VIP
Lightning Base SiteGround Media Temple Pressidium Presslabs WP Engine
Media Temple WP Engine Pagely Pressjitsu SiteGround
Pressed WP.land Pantheon
Hosting Agency.de Cloudways (DigitalOcean) Pressable
SiteGround Cloudways (Vultr) Pressidium
Traffic Planet Hosting WPOven SiteGround
WP.land

 

Methodology

The question I tried to answer is how well do these WordPress hosting services perform? I tested each company on two distinct measures of performance: peak performance and consistency. I've also included a compute and database benchmark based on a WordPress plugin.

All tests were performed on an identical WordPress dummy website with the same plugins except in cases where hosts added extra plugins. Each site was monitored for approximately two months for consistency.

1. LoadStorm

LoadStorm was kind enough to give me resources to perform load testing on their platform and multiple staff members were involved in designing and testing these WordPress hosts. I created identical scripts for each host to load a site, login to the site and browse the site. Logged in users were designed to break some of the caching and better simulate real user load. The amount of users varies by cost.

2. Blitz.io

I used Blitz again to compare against previous results. This tests the static caching of the homepage. I increased the number of users based on monthly cost this time.

3. Uptime (UptimeRobot and StatusCake)

Consistency matters. I wanted to see how well these companies performed over a longer period of time. I used two separate uptime monitoring services over the course of a month to test consistency.

4. WebPageTest.org

WebPageTest with 9 runs, first view only, native connection. I tested from Dulles, Denver, Los Angeles, London, Frankfurt, South Africa, Singapore, Shanghai, Japan, Sydney, Brazil.

5. WPPerformanceTester (free plugin on WordPress.org)

I created a WordPress plugin to benchmark CPU, MySql and WordPress DB performance. The CPU/MySql benchmarks are testing the compute power. The WordPress component tests actually calling $wpdb and executing insert, select, update and delete queries.

 

Notes - Changes made to Hosting Plans

A2 - VPS Servers can't install WordPress out of the box without extra payment for Softaculous. Disabled recaptcha.

Conetix - disabled WordFence and Stream plugins.

SiteGround - fully enable SuperCacher plugin

GoDaddy - 24 database connection limit increased if you notify them of heavy load

CloudWays - disabled WordFence

Media Temple WordPress Hosting Review

media-temple-logo

 

This post is based off WordPress Hosting Performance Benchmarks, where you can read the full details of how Media Temple performed against the competition.

Overview

MediaTemple [Reviews] is a new entrant into the managed WordPress hosting space along with its parent brand GoDaddy. It was acquired by GoDaddy in 2013 and both have jumped head first into the WordPress space sharing a lot of technology. Media Temple has a generally more positive reputation than its parent company and targets developers and designers with a premium offering. MT wasn't in our first round of testing but they did very well in our second round of testing. Media Temple also recently changed their plans and pricing structure, offering plans that scale much higher than the one size fits all plan originally offered. The plan used during our testing was more expensive and had a slightly fewer features. So it seems new customers would get slightly better value and the ability to scale.

The Plan

All testing was done on Media Temple's WordPress hosting package. The plan had 20GB of SSD disk space, unlimited bandwidth usage, allowed 3 sites and had Git and Staging technology. The cost was $29/month.

Performance

LoadStorm

The first performance test was done with LoadStorm. Media Temple made it to the final round of testing where 2000 concurrent users were logging into WordPress and browsing the test site. The test was designed to test non-cached performance by logging users into WordPress. It caused many hosting setups to crumble. You can see MT's result in this graph (click on it to play with the interactive results):

 

Load-Storm-Media-Temple-2000

Media Temple handled this test barely showing signs of struggle. A staggering low error count of 9 (out of more than 249,000 requests)  one of the lowest peak response times at under 1.5 seconds.

Blitz

The second load test that was run on Media Temple was Blitz. Blitz was used to test cached performance. It simply requested the home page from 1-2000 times per second.

Blitz-Media-Temple-2000

Media Temple's Blitz results were near textbook. Flat response times while users scaled to 2000 and a <0.1% error+timeout rate. Full Blitz Results (PDF)

Uptime

Two third-party uptime monitoring services (StatusCake and UptimeRobot) tracked the test site for a month. The results for Media Temple showed 99.81% and 100% uptime respectively.

WebPageTest

“WebPagetest is an open source project that is primarily being developed and supported by Google as part of our efforts to make the web faster.” WebPageTest grades performance and allows you to run tests from multiple locations simulating real users. MT was tested from Dulles, VA, Miami, FL, Denver, CO, and Los Angeles, CA.

Company Dulles,VA Miami, FL Denver, CO Los Angeles, CA Average
Media Temple 1.516 0.983 0.955 0.555 1.00225

There was absolutely no issues with their WebPageTest results, it loaded very quickly with a great average speed of one second.

Conclusion

MediaTemple [Reviews] is interesting because I was told it was running the same technology as GoDaddy (GoDaddy bought Media Temple a year ago). They have a few more premium features like Git and a staging environment. Media Temple’s performance was superb. It actually beat GoDaddy’s performance in just about every measure by a marginal amount on both Load Storm and Blitz’s load testing. If GoDaddy's WordPress Hosting has top tier performance, Media Temple certainly does as well.

 

media-temple-logo

Black Friday Web Hosting Deals

Since there are some huge sales going on this weekend, I thought I would compile the list and share them here. They are sorted alphabetically by company.

A Small Orange [Reviews] - Coupon Codes Available Only Black Friday and Cyber Monday (EST)

'GOBBLE13' - 50% off shared, business, reseller (first invoice, all billing cycles)

'TREAT13' 50% off add-ons

'CHEER13' - 35% off Hybrid/Dedicated

2x RAM on Cloud VPS

BlueHost [Reviews] - $3.95/month

Digital Ocean [Reviews] - Coupon Code 'BLACK50' $50 Free Credit

DreamHost [Reviews] - 80% Off Through Monday

Host Gator [Reviews] - 60% Off with 75% Off Fire Sales (times listed below)

All Times in CST (GMT-6)

Friday 12AM - 1AM, 9AM - 11AM,  9PM - 11PM

Saturday 12PM - 1PM

Sunday 8PM - 9PM

Monday 12AM - 1AM, 10AM - 12AM, 10PM - 11:59PM

HostMonster [Reviews] - $3.95 per month Black Friday - Cyber Monday

JustHost [Reviews]- $2.25/month

MediaTemple [Reviews] - 75% off Grid / DV First Month

SiteGround [Reviews]- 70% Off Through Monday

WPEngine [Reviews] - 33% off Annual Plan Black Friday - Cyber Monday

'cyberhostspecial13' - 4 months free when signing up for annual plan.

GoDaddy Media Temple

Changing the Story, MediaTemple’s New Spin on GoDaddy’s SOPA Story

I run Review Signal to be an unbiased source of information about web hosting companies. I try to avoid injecting my personal opinions into the discussion about a web host's quality and service. I try to explain what I see in the data collected from hundreds of thousands of people.

However, there are rare moments when you just need to call a company out because the issue is so important.

Today, during a live Google Hangout Q&A, Russ Reeder, the President and COO of Media Temple said,

"The employees at GoDaddy never supported it. It was one person, who had a voice, and they are no longer at GoDaddy. It was an employee, it wasn't the core management."

I understand GoDaddy just purchased your company. I've watched your twitter account explode trying to prevent customers from leaving because of their acquisition. However, this just doesn't square with the story told during the actual SOPA incident.

Here's then GoDaddy CEO Warren Adelman's statement,

Go Daddy opposes SOPA because the legislation has not fulfilled its basic requirement to build a consensus among stake-holders in the technology and Internet communities. Our company regrets the loss of any of our customers, who remain our highest priority, and we hope to repair those relationships and win back their business over time.

And the full press release on the turn around, [emphasis added]

SCOTTSDALE, Ariz. (Dec. 23, 2011) - Go Daddy is no longer supporting SOPA, the "Stop Online Piracy Act" currently working its way through U.S. Congress.

"Fighting online piracy is of the utmost importance, which is why Go Daddy has been working to help craft revisions to this legislation - but we can clearly do better," Warren Adelman, Go Daddy's newly appointed CEO, said. "It's very important that all Internet stakeholders work together on this. Getting it right is worth the wait. Go Daddy will support it when and if the Internet community supports it."

Go Daddy and its General Counsel, Christine Jones, have worked with federal lawmakers for months to help craft revisions to legislation first introduced some three years ago. Jones has fought to express the concerns of the entire Internet community and to improve the bill by proposing changes to key defined terms, limitations on DNS filtering to ensure the integrity of the Internet, more significant consequences for frivolous claims, and specific provisions to protect free speech.

"As a company that is all about innovation, with our own technology and in support of our customers, Go Daddy is rooted in the idea of First Amendment Rights and believes 100 percent that the Internet is a key engine for our new economy," said Adelman.

In changing its position, Go Daddy remains steadfast in its promise to support security and stability of the Internet. In an effort to eliminate any confusion about its reversal on SOPA though, Jones has removed blog postings that had outlined areas of the bill Go Daddy did support.

"Go Daddy has always fought to preserve the intellectual property rights of third parties, and will continue to do so in the future," Jones said.

The statement from the CEO is slightly ambiguous, but the press office statement makes it pretty clear that they were working with SOPA legislation. GoDaddy and their General Counsel were working on this, there is no mention of one employee doing this without approval. They worked for months on SOPA legislation. The original statements don't make SOPA sound like some fringe issue, they are framing it as they were actively engaged in its crafting and have changed their judgement about the content/outcome of the legislation.

I tried to get an answer from Russ Reeder and Damian Sellfors, but they ended the Q&A session right before my question.
media temple live stream question

The rogue agent story that has been passed off today just doesn't match up well. For an issue like SOPA, which is near and dear to so many internet users, this type of spinning needs explanation and clarification.

If you want to sell out your company and earn millions of dollars, that's your prerogative (and congratulations on having enough money to do whatever you want for the rest of your life). All I ask is you be honest with your consumers.

GoDaddy Media Temple

GoDaddy Acquires Media Temple: The Good, The Bad and The Business

If you are following the tech or web hosting world at all today, you've probably heard about GoDaddy [reviews] buying Media Temple [reviews] which Tech Crunch announced earlier today. The news is evoking some very strong emotions and reactions from the community.

But emotions are only so interesting. Let's talk about the implications of this acquisition and how people might actually be affected by it.

The Good

The obvious winners here are the owners of Media Temple: Damian Sellfors and John Carey.

One of the biggest concerns that I've seen is that Media Temple will now go downhill. I don't know that this is guaranteed and it seems unlikely to happen overnight. I only have a few years of data, and only one company jumps to mind as a good comparison: A Small Orange [reviews].

A Small Orange - trends - sep2013

A Small Orange were acquired by Endurance International Group (EIG) in March 2013. EIG, for those who don't know is the conglomerate that owns many major web hosting brands including BlueHost [reviews], HostGator [reviews], Host Monster [reviews] and more.

Most of the EIG brands do not have a great reputation. A Small Orange has had one of the best reputations since Review Signal has launched. So, I've been keeping a close eye to see what happens to their ratings as time goes on. They've continued to operate independently and their ratings have gone up in the past few months. That is the exact opposite of what many people would expect based on the acquisition.

I only have 6 months of data to look at so far, but the trends looks good for them. There may be a decline at some point, but the idea that a company that gets acquired immediately becomes bad isn't necessarily true. Which is good news for Media Temple customers.

The Bad

 GoDaddy.

When the second question in your acquisition FAQ is "What about GoDaddy’s reputation in the tech community?" you have a problem.

The answer sends some confusing messages too:

GoDaddy has been transformed in recent months and is essentially a new company. If we did not like what we have seen, we would not have joined the GoDaddy family. They have overhauled their leadership team and attracted tech talent from the best-of-the-best. We love “the new GoDaddy” that CEO Blake Irving and his team have created, especially their new approach with advertising, product focus and UX.

Though neither GoDaddy’s brand nor operations are being integrated into ours, we are excited to be a positive influence on them with how to make even more improvements to better serve the Web pro community.

It's a new company, they are great, but we won't be integrating any of that greatness. In fact, they turn around and say they hope to influence GoDaddy positively, so Media Temple is better? All the data we have would agree with that argument.

As far as GoDaddy being a new and great company?

GoDaddy - trends - sep2013

Not seeing it. It looks fairly stable at a mediocre level. Maybe more time will change that.

Virb and Founders

Another bad signal is both co-founders are leaving. They are also buying back Virb. There are a lot of flowery words about growth, dreams and better serving customers, but the actions seem to speak louder.

The Business

The web hosting industry continues to see consolidation. There appears to be two major players for the consumer market now: GoDaddy and Endurance International Group. They both seem willing to spend massive amounts of money to buy valuable brands.

Last year Media Temple had $52 million dollars in revenue [source]. So I would expect they sold out for 100's of millions considering growth, the cost of customer acquisition in the web hosting industry and low attrition rates.

Neither seems to be aggressively pursuing the growing developer market. There is a whole different set of competitors in the space like Amazon, RackSpace, Linode and Digital Ocean. Media Temple says they specialize in serving web professionals, but that's a slightly ambiguous term. This may be a slight push in the developer direction for GoDaddy, but I am not sure that the GoDaddy brand has much of a chance at making a headway in the developer space. It seems to evoke a lot of strong emotions (both rational and irrational). Using the Media Temple brand may be their only chance at getting any type of foothold.

For Consumers

I don't expect any dramatic changes right away. Media Temple should be on their absolute best behavior considering they know how bad the GoDaddy brand is and any legitimate reason to sow doubt would be amplified by the acquisition news.

A lot of people want to move on moral principles and that's reasonable. I would suggest taking a look at our web hosting reviews.

For those on the fence, locked-in or unable to afford a move, I wouldn't worry too much. We have yet to see any change in performance, it's likely to remain stable for a while.

Keeping an eye out for warning signs of declining performance at your web hosting company is always a good idea. This applies to any company, because over time, service and quality will vary at any company.